1.2 Multi-tenant Environment and Its Implications
Salesforce operates in a multi-tenant environment, which refers to a software architecture where a single instance of a software application serves multiple customers or tenants organizations simultaneously. Imagine a bank that offers safe-deposit boxes to its customers. Each customer can rent a safe-deposit box to store their valuable items, documents, and assets. The bank provides a secure and controlled environment where each box is protected with individual keys and locks. Customers have exclusive access to their own box, and the bank ensures the privacy and security of their belongings.
In a multi-tenant environment, a single instance of a software application or platform is shared by multiple users or tenants. Each tenant is a separate entity with its own data, configurations, and customizations. Just like the safe-deposit boxes in the bank, each tenant’s data is isolated from other tenants. The software platform ensures that tenants cannot access or interfere with each other’s data. The integrity of each tenant’s data is protected from Salesforce. Multi-tenancy is an integral part of the Salesforce architecture, and this allows to provide economies of scale and reduce costs for customers. To operate as a multi-tenant platform has several implications, especially
•\ Shared Resources: In a multi-tenant environment, hardware, databases, and infrastructure are shared among multiple organizations. This pooling of resources can lead to cost savings and efficient resource utilization.
•\ Data Isolation: Each tenant’s data is logically separated and isolated from other tenants’ data. This isolation is crucial to maintain data privacy and security. But all tenants share a multitenant database that can store tenant-specific data, metadata, and customizations.
•\ Scalability: Multi-tenant environments can scale horizontally, allowing new tenants to be added without requiring significant changes to the underlying infrastructure. This is especially beneficial for cloud-based platforms that need to accommodate a growing customer database.
•\ Customization and Configuration: Despite sharing the same application instance, each tenant can customize and configure the platform to meet their specific needs. Salesforce provides tools like custom objects, fields, Flows, and Apex code to enable this customization.
•\ Upgrade and Maintenance: Upgrades and maintenance tasks can be performed centrally by Salesforce. This ensures that all tenants have access to the latest features, bug fixes, and security patches without requiring individual updates for each organization.
•\ Data Security and Compliance: Salesforce employs rigorous security measures to ensure that each tenant’s data remains secure and compliant with industry standards and regulations. Data encryption, access controls, and auditing are integral to maintaining security.
Figure 1-2. Multi-tenant environment
1.3 Salesforce Clouds and Extensions
Salesforce offers a variety of clouds and extensions that provide different capabilities for businesses. The major clouds include but are not limited to Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Commerce Cloud, and CRM Analytics. There are also some additional clouds designed to empower different types of businesses and organizations. For more actual insight check directly www.salesforce.com/products/.
Salesforce AppExchange is an enterprise cloud marketplace that offers ready-to-install apps and solutions to extend Salesforce into every aspect of the business. It is the largest and most well-established cloud marketplace created. For more details see https://appexchange.salesforce.com/.
In this book, we will be using Salesforce Developer Edition as the primary platform for exercising and practicing various Salesforce development concepts. It is important to set up this edition before starting the exercises to ensure that you can follow along with the examples and exercises laid out in the book.
Salesforce Developer Edition is a free, fully functional version of the Salesforce platform that developers can use to build and test applications. It is often used by individual developers or small teams to build and test applications before deploying them to production. Developer Edition orgs are isolated from other orgs and can be used for learning, prototyping, and developing proof-of-concepts. It provides access to all the features and functionality of Salesforce, including the ability to create custom objects, Flows, and triggers. By using Salesforce Developer Edition, you will have a safe and secure environment to practice building and testing your Salesforce applications. It will also allow you to experiment with different features and functionalities without affecting your production environment.
To set up Salesforce Developer Edition, you will need to create a free account on Salesforce’s website https://developer.salesforce.com/signup. Once you have set up your account, you will have access to your own personal Salesforce org, where you can begin practicing and building your Salesforce applications.
Acedexam Training Policies
Learning resources
Other resources
Our Training Providers
