Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more out of Salesforce.
Administration Essentials for Experienced Admins is designed for Administrators with at least six months of experience using Salesforce; and/ or Administrators who have completed the Administration Essentials for New Admins course
MODULES & TOPICS
1. Troubleshoot Record Access and Field Visibility
Troubleshoot record access
Understand the impact of territory management on the sharing model
Manage field visibility
2. Automate Complex Business Processes
Use validation rules, formula fields, workflow rules, and processes to enforce and automate business processes
3. Extend Reporting
Create custom report types
Build exception reports with cross filters
Categorize report data with bucketing
Extend summaries in reports and dashboards
Display multiple views of data using joined reports
Analyze data over time with historical trending and reporting snapshots
4. Extend and Troubleshoot Business Process Automation
Understand when to use Apex and Visualforce for extending business process automation.
Understand the order of execution for automated processes.
Use debug logs to troubleshoot business process issues.
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