Administration Essentials for New Admins is designed for:
1. New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications
2. Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers
Some general exam topics include:
1. Customize your application, including page layouts, fields, tabs, and business processes
2. Create a secure Salesforce environment
3. Maintain and import clean data
4. Create high-value reports and dashboards
5. Set up workflow automation
6. Getting Your Organization Ready for Users
6.1 Set up the company profile
6.2 Configure the user interface
6.3 Set up activities and calendars
6.4 Configure search settings
6.5 Set up Chatter
7. Managing Data
7.1 Import new records using import wizards
7.2 Keep records up to date with Data.com and social accounts and contacts
7.3 Back up data with a weekly export
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