The Apple Device Support exam is for technical professionals who support Apple devices in their
organization. This exam verifies that you understand the learning objectives listed in this guide. When you pass the exam, you earn the Apple Certified Support Professional certification. For more information, visit the Apple Training website. This exam is based on iOS 16, iPadOS 16, and macOS Ventura.
The exam covers the learning objectives listed in this guide, not only the topics in the Apple Device Support course. To pass the exam, you need to study multiple Apple resources and gain hands-on experience supporting Apple devices. Depending on your background, technical expertise, and experience supporting Apple devices, it could take you 30 to 60 hours to prepare for this exam.
Review the learning objectives in this guide. Identify the topics you need to study, then do the following to prepare for the exam:
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