The 700-15- ICS certification exam is an Introduction to Cisco Sales certification designed to validate the candidate’s understanding of Cisco’s architecture and solutions. The exam enables candidates to communicate pertinent information to customers effectively.
The exam benefits candidates in sales or pre-sales roles within their businesses or organizations offering Cisco products and services. This certification is an entry point for sales pros to establish a foundational comprehension of what Cisco offers and how they can meet their customers’ needs.
Ideally, the perfect candidate for this exam is in sales as a representative, account manager or business developer professional who works closely with Cisco’s products. The certification is also suitable for anyone in tech sales who needs to comprehend the business aspects of Cisco solutions.
The exam ensures the candidates understand the products, enabling them to discuss networking, security data centers, and other Cisco products with their clients. There are multiple benefits for the candidate who acquires these skills and becomes certified. First, it enhanced their credibility and confidence when discussing these products with their clients. The training for the exam gives them a structured understanding of all Cisco products and their uses.
The certification demonstrates to employers the candidates’ commitment to professional growth, opening doors to career advancement and potential salary increases. Certified candidates are better positioned to understand customer needs and recommend suitable solutions, thereby enhancing customer satisfaction.
Organizations and businesses can also benefit from having their customers certified, as expert employees can significantly boost business outcomes. Certified sales pros know more about the products and can position Cisco solutions in ways that can increase sales and income. Companies can also use their employee’s certifications to make themselves stand out from other businesses. Certified employees can better build stronger customer relationships, including customer service, by providing recommendations that bring positive results.
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