This exam tests a candidate’s knowledge of the skills needed by an account manager to successfully sell Cisco Midsize Collaboration Solutions, including Cisco Business Edition 6000.
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
1. Identify the current market trends and how the market for collaboration technologies has evolved
1.1. Understand how external and internal business challenges drive the need for new business capabilities
1.2. Identify how collaboration with Cisco Midsize Collaboration Solutions enables new business capabilities for customers
2. Validate Cisco Midsize Collaboration Solutions, its components, and differentiators
2.1. Validate the Cisco Business Edition 6000 platform, its components and how it is embedded in the Cisco Collaboration Architecture
2.2. Examine the Cisco Business Edition 6000 competitive landscape
3. Describe Cisco offerings that drive more value and better collaboration options for customers
4. Describe some deployment scenarios, customer use cases, and identify sales support tools and resources
4.1. Examine different Cisco Midsize Collaboration Solutions deployment scenarios
4.2. Review tools and resources available to help successfully sell Cisco Midsize Collaboration Solutions
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